How to Reposition Your Brand when You Switch Careers

01272016 Reposition

In today’s workforce, it is rare that you will stay in your same position your entire career. You will move into other positions and even other companies. When you do, your brand will shift along with the move. For example, you start as a customer service representative in the call center. After 3 years, your department’s manager sees that you are really good at your job so you get promoted to customer relationship management (CRM) assistant in the market research division. Although you are in the same department (customer service), you are no longer talking with customers every day. You are now processing customer data to generate effective marketing campaigns. There are a lot of changes here. Not only have you been promoted but your new job is vastly different from your old job. Your professional brand has shifted and you need to reposition yourself for your new job. Below are my tips:

Pivot on your competitive advantage. In branding, competitive advantage is called your brand promise.

You must now discover what you do well on the new job. Using the CRM assistant as an example, your competitive advantage is that you can spot outliers in the data because you’ve spoken with the actual customers. This background knowledge helps you know that certain transactions are not in the correct group.

Over the course of my career, I have repositioned my brand five times (thus far). I have had to reposition my brand when I relocated from Cleveland to DC; promoted from economist to Program Analyst; became CAPM certified; transitioned from the public sector to private sector and, moving from employee to employer. Each time, I have to rely on a new competitive advantage to reposition my brand for greater success.

Identify what to keep, what to let go

Some things in your past career don’t work in your current career. For instance, in the call center, your key metric is reducing churn (telephone attrition). Now that you are the CRM assistant, you are responsible for data integrity. Although keeping people on the phone and making the sales were important as a sales representative, these skills are no longer important now.

Grow your new network without alienating your current network

The important thing here is to look at the overlap. Remember, your network is your net worth. For instance, both the customer service representative and the CRM assistant work in customer service and track customers. Therefore, if the CRM data is showing irregularities then you could still leverage your call center connections to discover why. Whenever I transition jobs or sectors, I always keep in touch with my former bosses and coworkers. You never know when you might need a favor or an unbiased professional opinion.

Hopefully these tips will help you reposition your personal brand because you deserve the best career! Check out more personal branding tips and positive change management strategies at my website is http://positivitychange.com/

 

This Week in Positive Change Management : Personal Brand Strategy Tips

01242016 You are the brand!

Developing a personal brand strategy is essential towards career advancement. Even before you walk into the office for an interview, your personal brand proceeds you. Here are several tips towards creating a dynamic personal brand strategy.

Your Competitive Advantage is Your Foundation

Your competitive advantage is the one thing that you do better than anyone else. It is also the foundation towards building your personal brand strategy. You must discover then market it to employers to guarantee landing that job offer that you cover. The main question you must ask yourself is what sets you apart from everyone else? (I discuss competitive advantage steps in my article here: http://bit.ly/1ZXCRzH)

Know your target market (companies that would benefit from your talents)

This is a critical step. One of the biggest mistakes that people often make is being everything to everyone. Well, you cannot do this which is why I stress knowing your target market. Once you’ve discovered your competitive advantage, research which industries are best suited for your talent. For instance, if you are a fashion designer, you wouldn’t apply for a construction job. You must know which industries complement your competitive advantage in order to successful craft your strategy.

Know how you want to position your brand

Brand positioning is another critical component. How are you marketing yourself? Are you entry-level, mid-level or senior-level? These are just the basics. We can drill deeper down into a category. For example, at the senior level, are you vying for a director, vice president or chairman position? These three different jobs require three different brand positioning strategies. That’s why you cannot be general here because you will get too many jobs that are not great fits. These generalities also waste a lot of your time sifting through these numerous positions.

Develop your pitch

Whether you like it or not, you are always in the business of selling yourself. Developing your pitch is your way to communicate your personal brand strategy. Your pitch should be in between 15-30 seconds long and include these four factors:

  • who you are,
  • what you do,
  • what you are looking for and
  • how you can solve a problem

Own yourself and your content

In the 21st century, owning your name domain is essential towards controlling your personal brand strategy; but, there are so many people who don’t own it. You must have your own platform to control what kind of message you want to transmit. Although social media is free, you don’t want to be at the mercy of Twitter, LinkedIn or any other sites to communicate your message. Go to Name.com, Domain.com or GoDaddy.com to search your name. If it is available, then buy it. Next, buy a self-hosted WordPress site not anything with name.wordpress.com! That’s unprofessional but more importantly, WordPress controls your platform. Go to WordPress.org, BlueHost or HostGator for self-hosting sites. There are many others.

I would also recommend that you start blogging on your site. Part of crafting your personal brand strategy is positioning yourself as an expert. Blogging about your professional expertise is a way to get noticed. Create content that supports your brand positioning. Write articles around your competitive advantage. The majority of my articles center around economics, brand management, change management and project management. For example, I publish my articles on my blog first before posting it on LinkedIn and Medium. There are so many people naively posting on LinkedIn who don’t have their own platforms. You cannot control your message when you don’t own yourself. LinkedIn owns all of your copyrights when you publish there first.

Develop a comprehensive brand marketing strategy

In marketing there are 4 Ps : product, price, place and promotion. Here you will create a comprehensive brand marketing strategy in order to capitalize upon all available opportunities. Once you have completed all of the previous tasks, doing this is fairly easy. Here is my 4Ps:

  • Product: you
  • Price: current or future salary
  • Place: Anywhere or your preferred region
  • Promotion:
    • In-person
    • Online: LinkedIn, social media, blog, website, podcasting

You are the product. The price is your current or future salary. If you are going for a promotion, research salaries through sites like Glassdoor.com, so that you aren’t lowballing yourself. You can also look at professional organizations because they keep salary profiles. For place, you can market yourself in a specific region or be open to relocation. Your strategy will change based on this. With promotion, you can sell yourself online as well as in-person. Always have an in-person component because you need to meet real people because it will be they not the computer algorithm that hires you.

New Positive Change with Carla Airing This Friday

Blogtalkradio

As previously announced on www.carlarjenkins.com, this week’s Positive Change with Carla will air on a special day. It will air Friday instead of Thursday. The new episode ‘Evaluating Your Annual Personal Career Brand Performance’ will delve into how to use your most recent performance rating to map out this year’s work performance strategy.

Check out the Blogtalkradio Positive Change with Carla episode link here: http://www.blogtalkradio.com/missphenomena/2016/01/22/evaluating-your-annual-personal-career-brand-performance